Sun, May 20, 2012

Services

We provide two types of services.  The first is Done-For-You or Outsourced, or whatever term means we do the work and you reap the benefits.  There are two packages available, described immediately below.

We also do Hourly Infusionsoft Coaching for people who own Infusionsoft.  Look further down the page for details.

Done-For-You Services

Premium Automation Service

Our Premium Package includes everything a small business needs to automate contact relationship management, marketing, and e-commerce.  We manage the set-up process and maintenance, work with you and your staff, and train everyone.  You will have:

  • A contact database, tagged and segmented for optimal marketing
  • Customized marketing campaigns that can include any combination of email, print, video, audio, text messaging and other media.
  • Lead generation, lead conversion, nurture, and customer retention campaigns
  • Branded emails and newsletters
  • Strategy maps to support your marketing plans
  • Coordination with your graphic artist, webmaster, video producer, fulfillment house, and other vendors to manage the publication and dissemination of your marketing materials and campaigns.
  • Shopping cart set-up for 30 or fewer products/subscriptions
  • E-commerce management
  • Collections support tools and campaigns
  • QuickBooks Integration for transfer of sales and payment data
  • An Order system for online and manual use
  • Customized digital order forms and invoices
  • Customized web forms
  • Sales pipeline and opportunity management
  • Outlook Integration between smart phones and your contact database
  • The best database and e-commerce security available

Pricing

Fees for this monthly service begin at $1999 per month and may be higher depending on the size of the business, the complexity of need, and the scope of services to be included.  There is a set-up fee due upon agreement.  The monthly charge and set up fee are determined by a required Initial Assessment.

 

Initial Assessment: $500.00

We complete an assessment with any new client to determine how well our solution fits your needs.  This assessment details what you want to automate, identifies priorities, and describes a general timeline for development.

Based on this assessment, we will quote a set-up fee and a monthly fee, and draft a letter of agreement.  When the signed letter of agreement and the set-up fee are received, work will begin.  Monthly payments are made by automatic deduction on the first of each month for the following month.

 

Concierge Automation Service

Concierge Service includes everything above, plus you may choose from the following exceptional services:

  • Affiliate program set up and management
  • Shopping Cart set-up/management for more than 30 products
  • Membership site/Customer 24/7 portal set-up and management
  • Social Media management including Facebook, Twitter and Linked In
  • Blog management and posting, including video blogs and podcasting (production costs not included)

Concierge services are extensive and complex.  Monthly pricing is based on the number and nature of additional services you require, as determined through a required Initial Assessment.  After the Assessment is complete we will provide you a quote.  Again there is a setup fee required in advance.  Payment is made by automatic deduction on the first of each month for the following month.  Allow additional time for these services to be fully implemented.  We will supply a description of services and priorities, as well as a general timeline in a letter of agreement once we fully understand your needs.

What You Must Supply

New Customers receive our New Customer Setup Kit, which helps them assemble the data needed to set up their Premier or Concierge Automation Package.

 

 

Hourly Infusionsoft Coaching

We provide coaching at an hourly rate ($150.00/hr.) to owners of Infusionsoft who want to do it themselves, on an accelerated schedule.  Our coaching services include help with:

  • Creating strategy maps for lead generation, conversion, and long-term nurture campaign development
  • Preparing data (contact lists, and so on) for import
  • Campaign component development, including customized emails, newsletters, print pieces, and so on; tags, action sets, web forms
  • Creating products and subscriptions; e-commerce set-up; order forms; shopping cart set-up; sales pipelines

Call us at 283-1613 to discuss your needs.